Who should the security manager report to?



















Is it the HR Manager - the Engineer - the Facilities Manager - The Health and Safety Manager - the Accountant?

When the Security Manager reports to the Managing Director of the Company, then we know that the Managing Director knows what they are doing!

Why would we know that the Managing Director is doing right? - is the question. In answering the question, we look at the who, what, why and how. Therefore, to comprehend the reasoning for such, one would have to know the abilities and capabilities of the security manager.

Who is the Security Manager? As a surgeon holds the lives of one person in their hands, the security manager is responsible for the lives of many besides the asset value of the company. This means, that when the managing director comprehends the fact that their company is only as good as the people - they must then comprehend that because it is not the weapon that commits crime and terror but people - then they conclude that the skill-sets of the security manager would be then highly matured and more effective than many others.

Furthermore, the managing director knows that all decisions made on unreliable or insufficient information which create collateral damage and retard the progress that they would like to make or capable of making.

Below the Managing Director is their management team. The MD relies on the information provided by the management team. But managers are people, that may lie, hide or share information for their own agenda. Some may lie or hide information as they fear losing their job - or perhaps protecting someone. Sure, there are those that have a vested interest in not providing all the information as they may be corrupt. The MD would need oversight and governance management when they feel that there is something not right or to monitor on a timely schedule.

There is also the biggest nightmare that the Managing Director may have, which is the X Factor and where the security manager excels in discovering and mitigating such. The X Factor is not knowing what is truly happening on the ground that they are unaware of. This can be related to their own company or when they are considering a merger or acquisition.

What is the Security Manager? In any business venture, merger or acquisition, the security manager is the focal point for all departments to not only acquire reliable and all the information but to furthermore set criteria for other departments. We mean by this, the security manager considers many issues in relation to geographical and insecure issues that must be taken into consideration as we are living in a fast changing world of security by way of 'people' issues and technology development.

People issues: in many locations there may be a multi-cultural war of thoughts and actions. This may impact on location of a business interest where the location may be in or near a polarized neighborhood where crime and terror would be a more than likely incident that delvers collateral damage. Technology issues: when technology is used to infiltrate or capture any information or asset to perhaps bully, blackmail, extort or steal from people.

The Financial Director may have to predict where the market demand will go in order to be ahead of the competitors and may need to be a fortune teller. So, to must the security manager be aware of current challenges and threats emerge with that consideration in mind as this could impact on many financial decisions which is outlined below.
Furthermore, the Managing Director would rely on the Financial Director
when it comes down to Negotiations. The statement '' the negotiator that can read the other better derives more out of the negotiation''. Subsequently, the security manager would be the expert to advise when in negotiations as the other is bluffing, lying or hiding something and what actions to use to win or step down from the negotiation. Simply because security managers not only acquire the skill-sets but master the skill-craft.

Reporting to the Accountant: The major responsibility of the accountant is to safeguard against theft of the revenues and capture of assets. Their function to do such would be forensic accounting which involves the interviewing and investigative interviewing methods which security managers have mastered. The security manager could contribute a question set to the accountant in relation to current challenges as the security manager is a criminologist. They study and are focused on the nature of the crime-beast.

Reporting to the Facilities Manager or Engineer. There is no doubt that the Facilities Manager should be versed with the curriculum and skill-sets of the Security Manager as they use the same technology or facilitate the management of people. However, the Engineer is definitely not the person for the security manager to report to as they would not have any clue pertaining to the science in security. The Health and Safety Manager may derive a bit more acknowledgement than the security manager, as the company would fear being sued by staff or clients for any issues relating to such. There is no pay-out (insurance) related to the security management as of yet and the accounting department consider security as an expense. However, the MD should know that security managers could be a highly contributing factor in generating profit as outlined below.

How could the HR Manager oversee the Security Manager when the HR has no idea what to look for in their recruitment of a security manager? There is perhaps more HR in Security than in HR itself. Issues such as to identify xenophobia or radicalization or perhaps how people (insider threat or clients) would react when they are bullied, blackmailed or extorted. There are many people that do happen to lie about their qualifications or their reputation where the HR never considers exploring if the person could have been responsible before for pedophilia or sex offenses. These issues could damage irreparably the company. This obviously is open to argument, but when the security manager is aware of the skill-sets that they should master - they would be able to argue with strong confirmation of any statements that they would make to support such. (Obviously, we can support this statement we have just made, and you are welcome to contact us to elaborate on your region of interest). There are many sources where security managers obtain information or have to vet and validate people.

How do the Security Managers use their skills? Comprehending the fact that the X Factor is most important, and that to be situational aware is by gathering information from the people on the ground. Living with the Mind-Set that security success depends on the level of situational awareness of the decision makers on the ground and the reaction speed, then the word situational awareness is the source. Lie, deception detection and investigative interviewing taking cultural behavior into account is therefore the critical core skill-sets to acquire and master, as all success depends on information which is gathered from people on the ground.

Furthermore, the security managers interact with other security professionals at meeting points to determine what has been discovered in relation to current challenges, understand that they are students of criminology and risk management, besides governance management. Most importantly, they have the mental attitude towards their job just as a surgeon has and therefore does the necessary training to keep informed and master their skill-craft.

The MD that is knowledgeable on the abilities and capabilities of the security manager would obtain a valued asset not only to manage the loss but furthermore contribute towards building the company's reputation, reduce the risk of bad ventures or acquisitions and advise the sales or negotiating teams on how to enjoy a wider profit margin with strong negotiating ability. Keep in mind that a hostage negotiator cannot afford to lose the deal - people's lives are in their hands.

An example of providing information pertaining to building company's reputation. At this moment in time in many locations, we are in a multi-cultural war of thoughts and actions as stated above. All of these incidents involve various cultures. Cultures respond differently to various actions. Knowing cultural diversity is one thing - how to use the knowledge for investigative interviewing or in negotiations is quite different. Not knowing could cause being misunderstood or offending others which in-turn would impact on the reputation of a company. 


ISIO Endorsed MIM Human Investigation Management - the Easiest and most Effective method to acquire the skill-sets and master the skill-craft.



VIEW MIM - Workshops in Person or E-Connect Courses Online